Business Information Management - sometimes also called Functional Management - takes a business and user orientated approach in describing the information provisioning in an organization and the IT infrastructure it requires. That is why this module takes a business perspective, focusing on understanding what it means to be part of business information management in an organization.
Summary
The EXIN Business
Information Management exam places information management at the
center of the organization. What are the needs? What requirements
and demands does the organization place upon the IT services
department? How do customers guide the IT services department and
how does the IT services department support users?
The subjects of this module
are: Objectives and background of Business
Information Management,
Use management cluster, Functionality management cluster,
Connecting processes
cluster and Management processes cluster.
Context
The content of this module is based on the book
‘BiSL, a Framework for Business Information Management’.
* Positioning of business information
management
* Use
management
* Functionality
management
* Connecting
processes
* Management
processes
* Strategic
processes
Target group
This
module is aimed at people who have an operational, managing or
strategic role with
regard to IT services and are situated on the demand side of
information provisioning
in an organization or who are closely associated with the
information provisioning
of the organization. The target group contains everyone who has
an interest in or wants
to get familiar with business information management in all
its facets. This module
is therefore relevant to both non-IT staff and IT staff that
are responsible for the
information provisioning in an
organization. Examples
of functions and roles in this domain are: Business information
manager, Business
systems administrator, Super user, Information-architect, Chief
Information Officer,
Service Manager, Information Manager and the Business Unit Manager
(who is responsible for
organizing business information management). In these functions
or roles the emphasis is
on defining the business requirements of the IT services, managing
IT services from a user perspective and supporting the use of IT
services.
Contact hours
The minimum number of contact hours for the
course is 15. This number includes group assignments, exam preparation and short
coffee breaks. Not included are: homework, the logistics related to the exam
session, the exam session and lunch breaks.
Exam content
Purpose and
background of business information management: 25%
User
Management: 20%
Functionality
Management 20%
Connecting
processes (executive): 15%
Management
processes: 20%
Prerequisites
none
Examination details
Examination
type: multiple choice
exam
Estimation of study
load: 60
hours
Practical assignments: Not applicable
Time allotted for
examination: 60
minutes
Number of questions:
40
Pass mark: 65 % (26 of
40)
Open
book/notes: no
Electronic
equipment permitted: no